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 Cyence International follows the BSP (Business Services Provider) model by providing an array of highlevel services. In addition to the services usually offered by an ASP, Cyence International offers domain knowledge, systems integration and on-going operational expertise. Beyond simple server hosting, application monitoring and basic customer support, our Managed Services include guaranteed service levels, technical support, data redundancy and standards.
 To view the full Managed Services brochure click here.
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Hosting Services
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A core competency of the BSP business model is the ability to act as an operational extension of the targeted community through the hosting, maintenance and support of software applications. Inline with its BSP vision, Cyence made the strategic decision to construct its own state-of-the-art advanced hosting centers, one in Burlington, Ontario, and the other in Dallas, Texas.
Click for more information on our Hosting Services
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Advanced Hosting Center Features
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The BSP model acts as an operational extension of the targeted community through hosting, maintenance, and support of the software applications. Our high-availability offerings combine load balancing with clustering to provide fault-tolerant backup and increased system availability.
Click for more information on our Data Center Features
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24 x 7 x 365 Support
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Our staff of Project Managers, Product Specialists, Team Leaders, and Customer Support Representatives provides a high level of technical assistance to our customers. Our support team handles questions on the use, configuration, and functionality of our products. In addition, these teams can help to identify software issues, develop creative solutions, and document enhancement requests for consideration in future product releases.
Click for more information on our 24 x 7 x 365 Support Services |
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 Please note that some elements of this page are in Adobe PDF format. To acquire the latest version of Adobe Acrobat Reader, click the icon to the Adobe download site.
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